Terms and Conditions
The Shungite Experience is committed to offering a pleasant shopping experience and we make ourselves contactable 7 days should the need arise. We value our service commitment to you! The Terms and Conditions form the basis of the contract between the customer and The Shungite Experience for the supply of product. We take all necessary care, but any errors or omissions in a listing is unintentional. Our terms and conditions are outlined below:
The Shungite Experience is not liable for any damage, loss, or theft to any product during shipping where a customer has not taken out transit insurance with respect to these occurrences. A customer must pay for transit insurance as an optional extra.
We pack all of our orders with care and extra attention to detail so as to make every effort that no damages will occur but once the items leave our business they become the responsibility of the carrier. The customer is the only person legally, who can enter into a claim for any damages with the carrier.
A product will be delivered to the address specified at checkout and we take no liability for incorrect delivery information supplied by the customer.
We offer a full warranty on all products, full details and exact warranty is outlined in our warranty section.
The warranty will be void if products are misused, modified or used in a manner not intended. See our full warranty details outlined in our warranty sections.
If for any reason you are not satisfied with your product you may return any new, item within 14 days of delivery for a full refund. You will receive a full refund on the purchase price, minus the shipping charges. So the customer is responsible for all postage costs if returning a product. We must be contacted prior to returning any item.
If goods arrive with a fault we are to be notified within 7 days of the delivery date. We must be notified prior to you returning any goods. We will pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) and will then offer a repair, replacement or refund where appropriate. We will pay all postage costs on faulty items. However the buyer is responsible for all postage charges on return items and once returned and assessed we will reimburse this payment. Refund or exchange will be issued once the item has been tested.
Please be advised that The Shungite Experience, the seller of this item, its directors, staff and associates are NOT responsible or liable for any disregard for public safety, injuries to self or third party, loss of limb, death or property damage caused as a result of using any of our products. We make no claim to the safety of any product that we sell. These types of products may be dangerous if used improperly or in dangerous conditions, even when safety gear is properly worn.
The purchaser, Parents and Guardians MUST accept all responsibility and risks associated with usage. We make no claims to any products regarding legislation. Each purchaser is responsible for researching his or her own state laws and regulations prior to purchase.