See below for answers to your most asked questions!

Shungite is a black, lustrous, non-crystalline mineraloid consisting of more than 98 weight percent of carbon (Elite Shungite). It was first described from a deposit near Shunga village, in Karelia, Russia, from where it gets its name. Shungite has been reported to contain trace amounts of fullerenes (0.0001 < 0.001%).

The Shungite Experience is owned and run by The Connell Family, operating since 2013. We are an open and transparent business who have many years of genuine service and experience in Shungite and the retail industry. Our intention, when we decided to specialize in Shungite, was to give the Australian public, the BEST Shungite available in the World!

We have over 10,00o verified happy Customers who have purchased from us since we started in 2013!

We are the Premier Shungite Retailer in Australia – trusted since 2013!

Shungite is primarily composed of Carbon. It can also include pyrite, quartz, and occasionally other inert minerals in very small amounts.

We have a 100% guarantee that all of our products are genuine. We know Shungite and how to tell fakes from genuine products—this comes from dealing in the business for over 11 years! You can trust us to always offer only the highest-grade, genuine Shungite products available!

All products are guaranteed for 6 months from date of purchase.

We source ALL of our Shungite from our Trusted suppliers in the Republic of Karelia, Russia. No middlemen involved to drive up the prices with us. We have been dealing with them since 2013! Our genuine Shungite comes from the Zazhoginsky Deposit in Russia, the world’s largest source of authentic Shungite.

Shungite has been studied by the Scientific community intensely and has been deemed completely safe for all human, animal and plant life.

Shungite formed over 2 billion years ago, and during that time, other minerals and crystals formed and grew alongside it. The main variations usually present in Shungite are Pyrite and Quartz. When you see these, it confirms that your Shungite is genuine. These variations are naturally occurring and not flaws. Additionally, there are colour variations, and some Shungite will have fissures or pits that form during its natural growth.

All Shungite products are natural and may contain inclusions, colour variations, and streaks of pyrite/quartz (not scratches as mentioned above). It is important to note that unpolished and engraved items will prominently display these veins, which are not considered faults or scratches. It is our policy NOT to sell or dispatch faulty or scratched items.

Your use of our website is conditional upon your acceptance of the conditions described here and constitutes your agreement of our conditions.

There is some scientific research to suggest that Shungite lessens harmful EMF radiation. Shungite appears to transform harmful EMFs into waveforms that are more biologically compatible with our human form. It does this not by eliminating or blocking these but by changing the properties of the harmful radiation. Shungite changes the “quality of the energies” not the “quantity of them” thereby allowing us to use these without being negatively influenced by them. So, to be completely clear – if you are using a meter to test your Shungite – it won’t necessarily show a huge reduction in the reading, but it will transform these EMFs into a less harmful emanation.

We have drawn up a quick plan to give you an idea of where to start working with Shungite in your home. This is a basic idea and depends on many different things, such as the size of your home, its proximity to Mobile Towers and the amount of EMF producing equipment you use. It’s a guideline to get you started, but by no means an end to what you can do with Shungite. We use a Sphere, Pyramid, and Cube in this diagram. Please refer to this in the ” Where do I start ” section in our Information Section.

The quick answer is nothing! The only difference is in appearance. You will see much more Pyrite and Quartz in unpolished Shungite, and it is a little dusty when you first receive it, but there is no difference in how it balances our biofield.

This is Shungite dust and is a by-product of the manufacturing process. It is perfectly natural and is easy to clean with a damp cloth. You will see more of it on an unpolished piece than a polished piece. It will also be present in some bracelets as they are drilled, and the dust can collect in the holes. It will clear after a few days of wearing it. 

No, we don’t charge our customers a restocking policy – ever.

We offer a 100% guarantee of authenticity on all of our products.

We guarantee all of our products as genuine and we stand behind that guarantee so long as our products are returned within 14 days, in original as new condition. All shipping costs for returns are the customer’s responsibility.

We will process a refund (less our fees and shipping costs) once we receive the items and confirm that they are still in their original, as-new condition. We do not charge a restocking fee.

All products are natural and may include Pyrite and Quartz or colour variations, plus fissures. These are not faults with the product, as they naturally occur in Shungite when it is forming. They do not mean your Shungite is damaged or won’t ” work correctly.” 

This is a strictly 14-day return policy – no exceptions.

Your use of our website is conditional upon your acceptance of the conditions described here and your use of our website constitutes your agreement of our conditions.

You should photograph all damaged items and keep all packaging for a claim to be lodged. All Australia Post shipping comes with free $100 insurance. We strongly suggest taking out the extra Insurance option at Checkout to help with this if your items are over $100. We dispatch hundreds of orders a week and find very few problems occur. In the unlikely event your goods arrive damaged, please email us immediately upon unpacking the items with photos of any damaged packaging and or items at – info@theshungiteexperience.com.au

The return address is PO Box 3407 Erina NSW 2250.

Once these steps have been followed, we can lodge a claim with Australia Post on your behalf.

All products are natural and may come with inclusions, as well as colour variations and streaks of pyrite/quartz. Unpolished and engraved items will sometimes prominently show these veins, which are not faults or scratches. We do NOT sell or dispatch faulty or scratched items. These do not constitute less than an optimal piece of Shungite.

The actual item you receive may differ from the pictures on the website unless stated it is the exact piece pictured.


Here at The Shungite Experience, we aim to ensure you receive your order, delivered as securely and efficiently as is possible.

To help us achieve this, please make sure that we have your correct delivery address. For important delivery instructions i.e. you can’t receive your package in person, instructions to leave the box in a secure and safe place, or instructions to leave with a preferable neighbour, please make sure to make this clear on the order page so our team can inform our courier partner.

Please note that you are responsible for providing us with clear, appropriate and reasonable instructions to deliver your order. We will only accept changes to a delivery address after the order is placed – within 1 hour, if changes need to be made you will be required to EMAIL us within that hour to change the address.

In the interest of reducing unnecessary packaging, you may notice any multiple orders sharing the same delivery address shall be condensed into one box where possible.

If ever your delivery is missing or stolen, please contact us at info@theshungiteexperience.com.au immediately. We will coordinate with our partner courier to request further delivery confirmation information. We do not accept liability for any lost or stolen goods however at our discretion we may offer a compensation of some sort.

We are not responsible for any adverse weather, traffic, or third-party negligence, and any delay these may cause for your order. 

We use Australia Post for all of our domestic and international shipping. If your order is valued at over $100, we suggest taking out insurance and/or Signature on Delivery.

Please choose this option at checkout. We cannot replace or refund your order unless you choose the extra cover option at. The option needs to cover your order costs. We do not receive any refunds from Australia Post unless the Customer chooses this option. 

All of our shipping comes with tracking, which you will receive from both us and Australia Post upon order completion.

Generally, we dispatch the same or next business day, and your order will be delivered as quickly as possible. This may vary if you are in an outer area of Australia and at busy times such as Christmas. We are happy to ship anywhere in the world. Please contact us for a quote on standard or express international shipping.

We sure do! It’s filled with information to help you learn about Shungite and its many uses. It’s a great place to start if you are new to Shungite!

Absolutely! We are always keeping up-to-date with the latest developments and studies around Shungite. Please check them out in their own section.